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Terms of Service - Host-ed.net

Privacy Policy

Compliance with International Data Protection Laws, in Particular the GDPR

Host-ed.net complies with international data protection laws, in particular the Regulation 2016/679/EU of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”). Host-ed.net has implemented the following requirements under the GPDR, including but not limited to:

- A record of our Personal Data processing activities.

- Adequate organizational and technical protection measures (more information can be found in this privacy statement).

- Request forms and internal instructions for Privacy by Design & Default, Data Portability, Data Subject Rights like the Right to be Forgotten.

- Updated General Conditions.

- Data Processor Agreements.

- A data breach procedure.

- An internal privacy policy

How Host-ed.net May Collect Information About You in Our Role as Data Controller

Host-ed.net may collect your Personal Data when:

- You browse or use Host-ed.net’s website www.host-ed.net.

- You use Host-ed.net’s Customer Portal at www.host-ed.me.

Host-ed.net also collects Personal Data about you from Host-ed.net affiliates

What Kind of Information Host-ed.net May Collect About You in Our Role as Data Controller

Host-ed.net may collect the following information about you:

- Your name, (business/private) address, phone number, date of birth, email address and personal identification numbers.

- Personal Data about how you interact with Host-ed.net Services. This includes data such as, the website features you use, the services you purchase from the Host-ed.net Affiliates, the web pages you visit, the time you spend on these pages, and the search terms you enter. This also includes data about your device, including IP address, device identifiers, regional and language settings, and data about the network, operating system, browser or other software you use to connect to the Host-ed.net Services.

- Your account information with the various Host-ed.net Affiliates – such as Host-ed.net services you ordered, domain name registration information, the IP addresses assigned to you, your customer IDs, service charges owed and received, the use of Host-ed.net services or any other information related to your account.

- Documents and information that certify your identity.

Log Files

We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

Cookies

Your Internet browser has the in-built facility for storing small text files - "cookies" - that hold information which allows a website to recognize your account. We use cookies to save your preferences and login information, and provide personalized functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the host-ed.net's website. More information about cookies can be found at http://en.wikipedia.org/wiki/HTTP_cookie.

Why Host-ed.net Processes Your Personal Data in Our Role as Data Controller

Host-ed.net processes your Personal Data for the following purposes:

- Conducting market research, conducting retention and customer satisfaction surveys, conducting marketing activities (including through email newsletters and social media and onsite/offsite and online/offline advertisement), conducting sales activities (including analyzing your Data and your use of Host-ed.net Affiliates’ services for making (personalized) offers and quotes with the aim of entering into a customer relationship, and/or maintaining, renewing or expanding a customer relationship with a Host-ed.net Affiliate) and offering promotional games of chance.

- The (i) provision of access to customers of the various Host-ed.net Affiliates to closed areas of Host-ed.net services, (ii) making available to customers, through these closed areas, information concerning the customers of Host-ed.net Affiliates and the use of services of Host-ed.net Affiliates, including information concerning invoices, name and contact details, and (iii) making available, through these closed areas information, tools to manage the services from the various Host-ed.net Affiliates.

- Facilitating through the Host-ed.net Services (i) the placement of orders for Host-ed.net Affiliates’ services, (ii) the communication between the Host-ed.net Affiliates and its customers, and (iii) the management of Host-ed.net Affiliates’ services by its customers.

Sharing Your Personal Data with Third Parties in Our Role as Data Controller

Host-ed.net may share Personal Data about you with:

- Host-ed.net Affiliates.

- Law enforcement agencies, regulatory organisations, courts or other public authorities to the extent required by law.

- Enom - we may share your information with our domain name registrar for the of domain whois when necessary.

Retention Procedures

Host-ed.net will store your Personal Data as long as necessary to perform the purposes of processing as stated in this privacy statement.

Legal Grounds

To process your information as described above, we rely on the following legal bases:

- Performance of a contract: the use of your information may be necessary to perform the contract that you have with us. For example, if you use our services, we will use your information to carry out our obligation to complete and administer that service under the contract that we have with you.

- Legitimate interests: the processing is necessary for the purposes of the legitimate interests pursued by us, namely for information security. We also want to provide you with the best suitable content of the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes.

- Consent: we may rely on your consent to use your Personal Data for certain direct marketing purposes.

Technical and Organisational Security Procedures and Data Transfers

In accordance with international data protection laws, in particular the GDPR, we observe adequate procedures to prevent unauthorized access to, and the misuse of, Personal Data. We use appropriate business systems and procedures to protect and safeguard the Personal Data. We also use security procedures and technical and physical restrictions for accessing and using the Personal Data on our servers.

Your Rights

In accordance with data protection laws, you have a number of rights regarding your Personal Data and the processing thereof:

- You can view and, if necessary, change your Personal Data in your account at any time.

- If you wish to know what information Host-ed.net and other Host-ed.net affiliates have collected about you.

- You also have the right to obtain from us the erasure of your Personal Data (right to be forgotten).

- In addition, you may, under certain circumstances, have the right to restriction of the processing of your Personal Data.

- You have the right to object, on grounds relating to your particular situation, at any time to processing of your Personal Data.

- You have the right to receive your Personal Data, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller when the processing is based on your consent or is necessary for the performance of a contract.

Consent and Withdrawal of Consent

You are entitled to withdraw your consent at any time by giving us notice. Upon receipt of a notice where your consent is withdrawn, we will without undue delay stop processing your Personal Data to the extent it is required under law. Please use the contact information at the bottom of the page should you wish to withdraw your consent given under this privacy statement.

Statement Changes

Host-ed.net reserves the right to change the privacy statement, and will post any revisions on the Host-ed.net's website www.host-ed.net. Host-ed.net advises you to check this page regularly to see if any changes have been implemented.

Contact Information

If you have any requests, questions or suggestions about Host-ed.net’s privacy practices, please send an email to privacy@host-ed.net. Hosted LTD, a private limited liability company, incorporated under the laws of Bulgaria and with its office at Gotse Delchev 114A, Sofia, Bulgaria.